BigDeal Make Up · Hong Kong
Contact BigDeal Make Up
Tell us the look you need or the skill you want to learn. For makeup appointments, give the date, venue, ready-by time and number of people. For courses, state your learning goal, experience and whether you prefer one-to-one or group tuition. WhatsApp BigDeal Make Up on +852 6918 3153 to start the conversation — a WhatsApp message is an enquiry, not a confirmed booking.
At a glance
Contact and Enquiry Information
Send a clear English enquiry stating whether you want a makeup appointment, a course or both. Give full appointment details (date, venue, ready-by time, number of people) or course essentials (learning goal, experience level, preferred format) so we can reply with availability, scope and the current price before you treat any reply as a confirmation.
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Contact BigDeal Make Up — start with a clear purpose
Open your message with whether you need an appointment, a course or both
Begin by telling us plainly if your enquiry is for a makeup appointment, a course or both. This distinction directs your message to the right colleague: one handles on-the-day styling logistics and product choices, the other arranges teaching time, lesson structure and materials. Combining both requests in one message can delay our reply and increase the chance of missed details.
Lead with the purpose in the first sentence when contacting BigDeal Make Up in English. For example: “Appointment for three people on 12 December, or makeup course for one person — which is possible?” That helps us check availability faster, whether you’re asking about bridal makeup, an event service or practical tuition.
A WhatsApp message is an enquiry, not a confirmed booking. After you send details we will check calendars and reply with availability, the exact scope of the service or course and the current price. Only a written confirmation from our team stating the agreed date, time, location and fee should be treated as a booking.
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Appointment enquiries — give date, venue, ready-by time, number of people and the services you want
Essential appointment details that speed confirmation
For an appointment enquiry include the full date, the event start or ready-by time and a clear location. If hair or makeup must be finished by a specific hour (for example, ready-by 15:00 for a 16:00 ceremony), state that time. Precise timings help us plan travel, set-up and whether additional artists are needed.
Tell us how many people need styling and what services you expect: bridal makeup and trial, event makeup, light touch-ups, hair styling or on-location services. If you want makeup removal, lash application, eyebrow shaping or tinting, list these so our reply can state availability on your date and any additional fees.
Include venue access details and whether there is parking, a private room or a hotel room number. For on-location work, travel time and the set-up area affect the start time and staffing. If the location is across Kowloon or on an outlying island, we will confirm travel logistics and whether extra time or travel fees apply before a booking is final.
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Course enquiries — state your learning goal, experience level and one-to-one or group preference
What to include when asking about makeup courses
When enquiring about a course, begin with your learning goal: for example, “learn bridal makeup for freelance work,” “improve natural daytime looks,” or “master removable eyelid techniques for asymmetrical eyes.” A clear goal helps us recommend the right course length and whether one-to-one or a small group session suits you best.
State your current experience level honestly — beginner, some practice, or experienced — and the number of hours you can commit. If you prefer one-to-one tuition, say so; if you’re open to small groups, indicate the maximum group size you find comfortable. One-to-one sessions are scheduled differently from group classes and may have different fees.
Tell us whether English is your preferred teaching language and whether you need written notes, extra practice time or a follow-up check. Maggie Yeung and the team arrange English-language instruction where possible; we will check availability of English teaching and confirm any support arrangements before finalising dates and fees.
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Attach outfit, hair and makeup references, plus any product lists or concerns
Useful references and safety limits
Attach photos of your outfit, hairstyle ideas, accessory colours and makeup looks you like. Clear images of the dress, hair length and close-ups of skin help us plan a cohesive look and suggest colour balances that suit your event or your learning focus. For courses, reference images let us tailor practical exercises to your taste.
List products you already own and any brand preferences. Our team uses brands such as NARS, Dior Beauty, Giorgio Armani Beauty, Estée Lauder, Laura Mercier, Clé de Peau Beauté, Bobbi Brown and M·A·C as appropriate, but we will check availability rather than promise exclusive brand use. If you want us to use only your products, tell us and note any allergies or sensitivities so we can adapt the kit and precautions.
Flag any skin concerns, prosthetic or theatrical requests, or if the makeup is for children. Children’s face paints and prosthetics follow different safety and hygiene routines from standard cosmetics. Also mention eyebrow or eyelid asymmetry; cosmetic balancing is temporary and stylistic, not medical. We will note these items and advise on techniques or additional trials as needed.
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State language or communication needs early so we can check arrangements
Language, accessibility and communication preferences
Tell us up front if you require English teaching, Cantonese support or any communication aid such as written notes or translated materials. Stating your preferred language early ensures we can check which instructor is available and whether lesson materials can be prepared in English for courses or appointments where English will be used.
If you have hearing, vision or mobility needs, note these in your enquiry so we can propose a suitable venue arrangement, seating, lighting or additional time. Practical accessibility checks — for example whether a hotel has step-free access to the room used for make-up — are easiest to arrange when mentioned early.
When booking via WhatsApp, include the best times to call and whether you prefer voice or text replies. We will confirm whether English communication for services and English teaching for courses can be provided for your dates; if we cannot meet a specific language need we will suggest alternatives and explain steps to arrange support.
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Use our reply to confirm availability, exact scope and the current price before you treat the enquiry as booked
When a reply becomes a confirmed booking
You will receive a written reply that checks availability and outlines the exact scope of the work or tuition. That reply will list what is included, any travel or kit conditions and the current price. If the initial message lacks detail we will ask for it so we can give an exact price.
Treat our reply as an offer of availability; a booking is confirmed only after you and BigDeal Make Up agree the scope and price and we issue written confirmation recording date, time, location, the service or course content and the fee.
If circumstances change after confirmation — a schedule shift, extra person or additional service — contact us as soon as possible. Changes may affect the price or require a fresh availability check. For course rescheduling or cancellations we will summarise any resit or fee policy when we confirm your booking.
Style references
Related makeup style illustrations
Quick enquiry checklist for appointment and course messages
| Enquiry type | Must include in first message | Why it matters |
|---|---|---|
| Makeup appointment | Date, location, ready-by time, number of people, service list | Determines staffing, travel and timing to complete looks on schedule |
| Makeup trial or bridal trial | Preferred trial date, trial length, outfit reference, any hair trials | Ensures a representative trial and avoids last-minute look mismatches |
| Makeup course (one-to-one) | Learning goal, experience level, preferred dates, English teaching request | Helps match instructor, lesson plan and materials to your goals |
| Makeup course (group) | Learning goal, experience range of group, max group size, venue preferences | Allows suitable grouping and time allocation for practical practice |
| Products & concerns | Allergies, product list, skin issues, prosthetics/children’s face paint note | Safety and technique adjustments are planned in advance |
| Communication & access | Preferred language, best contact times, accessibility needs | Ensures appropriate instructor, materials and venue setup |
Helpful answers
Frequently asked questions
How should I start a WhatsApp enquiry to BigDeal Make Up?
Begin with a one-line purpose: appointment, course or both. Follow with the key facts required for that purpose — for appointments: full date, time you must be ready, location and number of people; for courses: your learning goal, experience level and whether you want one-to-one or group lessons. This focused opening reduces follow-up messages and speeds a confirmable reply.
What will your reply include before I book?
Our reply checks availability and sets out the exact scope, including services included, any travel or kit conditions and the current price. If your initial enquiry lacks detail we will ask for it. Only once you have a written confirmation from us that records date, time, location, scope and the agreed fee should you treat the booking as confirmed.
Can I request English-language tuition for a course?
Yes — state your English teaching preference in your first message. We will check instructor availability and whether course materials can be provided in English. For some dates this may need confirmation; if English instruction cannot be arranged we will suggest alternatives or support measures so you can decide before confirming.
Do you accept enquiries about children’s face paint or prosthetics?
Yes. Children’s face paint and prosthetics follow different safety and hygiene routines from standard cosmetics. When asking, include the child’s age, any known allergies and the event setting. We will confirm whether the requested work is suitable and outline any additional precautions or requirements before offering availability.
Ready to discuss it?
Send photos and preferred times so we can reply with written availability and the current price
Tell us what you are planning, and we will help clarify the service or lesson details that matter for your enquiry.
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